Accessibility Statement
This statement was last updated: April 17, 2026
We at Serenjoy Box LLC are working to make our site SerenjoyBox.com, 5000 Thayer Center, Ste C, Oakland, MD 21550 accessible to people with disabilities.
What web accessibility is
Web accessibility ensures that people with disabilities can perceive, understand, navigate, and interact with the Web. At Serenjoy Box, we are committed to making our gifting experience accessible to everyone.
Accessibility adjustments on this site
At Serenjoy Box, we have taken several practical steps to ensure our website is accessible and user-friendly for everyone. Our recent adjustments include:
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Optimized Heading Structure: We have manually corrected the hierarchy of headings ($H1$ through $H6$) across all pages, including dynamic store pages, to ensure clear navigation for screen reader users.
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Color Contrast Calibration: We have reviewed and adjusted our custom brand color palette (including our signature pink and gold) to ensure all text meets or exceeds the required contrast ratios for readability.
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Alternative Text (Alt Text): We have added descriptive alternative text to all product imagery, curated gift box photos, and decorative vector art so that visual content is accessible to all.
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Keyboard Navigation: We have tested and verified that all interactive elements, including buttons, links, and the built-in chat feature, are fully functional using a keyboard alone.
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Language Attribute: We have set the primary site language to English to ensure screen readers use the correct pronunciation and voice settings.
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Responsive Design: We have adjusted our site layout, specifically for mobile users, to ensure that visual elements do not overlap and remain accessible on all device sizes.
Partial Compliance Disclosure
While Serenjoy Box strives to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website. This site is partially compliant with WCAG 2.1 Level AA standards due to the following:
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Third-Party Widgets: We utilize social media integrations, including Instagram and Facebook widgets, to share our community and product updates.
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External Vendor Links: Our site contains links to the websites of the artisans and vendors featured in our gift boxes.
These third-party elements and external links are not under our direct control, and their accessibility may vary. We are committed to working with accessible partners and welcome feedback if you encounter any barriers on these external pages.
Requests, issues, and suggestions
For any accessibility-related requests, issues, or suggestions, please contact our team at admin@serenjoybox.com. We aim to respond to all inquiries within [2-3] business days.
